Be informed

Look, I am a big big user of Easyjet services. It is a complex business, running an airline. I know. I fly most weeks out of London Gatwick on a Friday evening and return late on a Sunday evening. The return journey is always an issue. I now park my repaired Vivaro at the airport at great expense because Sunday rail services are unreliable and inadequate.

Easyjet have taken to dropping me off at the wrong terminal. The flight is scheduled to arrive at South Terminal (where the van or trains are), but the pilot parks up at North Terminal. That despite the fact that I have received an email from Easyjet telling me that I will be arriving at South Terminal and if I have any friends or family intending to meet me, that I should tell them that I will be arriving at South Terminal. Fortunately, I have no friends or family to meet me. Had I, I am sure they would think the plane was lost.

I actually spoke to the pilot on Sunday (6 May). He told me that it was not Easyjet’s fault, rather that of Gatwick Airport who allocate the gates.